Microsoft Flight Simulator 2020 - Installation Errors and FixingsPosted On : Aug 21, 2020 - 16:32
Last Update : Aug 30, 2020 - 13:32
Finally, may be the best thing of 2020, Microsoft Flight Simulator 2020 has been released. But contrary to what everyone expected, it came with lots of bugs and errors that as the nature of software development which certainly acceptable for a recently released software. Almost every new software has some minor bugs that have been discovered after the software released. But these bugs are generally small and not cause to failures of software's core mechanisms. In a well designed and coded software, these bugs have been minimized at the test levels before the software release. The problem on Microsoft Flight Simulator 2020 is, its bugs are the "major" errors that makes the game is "unplayable" and even "not-installable".
As you can see at the Microsoft Store and also at Steam, lots of people include me troubled with the installation and gameplay errors of the game. I already had some suspections for this game too like i had for every new release products. Therefore i usually not buy a recently published game, but wait for a few weeks to its bugs to be fixed. But if this product is Microsoft Flight Simulator 2020, i did not want to wait more to experience it.
Microsoft Flight Simulator 2020 is available to buy on Windows Store and Steam, but you can also play the game by subscribing X-Box Game Pass (subscription system of Microsoft games) which costs 1$ for first month, then 2$ per month. I preferred this way just for try and guess what happened; faced with lots of errors since installing and i was not able to do a free flight, game only worked on training section. What a shame for a big company like Microsoft.
Here the problems i faced and how did i solve them.
Error-1 : Stucks at Installation Screen
When i click "install" button on the Microsoft Store, installer said that 91GB free space needed for installation and i started the download. I've been a little bit surprised because of installation has completed in a few minutes but i sensed somethings wrong. I looked for the game's shortcut icon and found it at start menu, not on desktop. Anyway, when i clicked on it, game was opened and i've been surprised again because it was impossible that 91GB can be downloaded in a few minutes. Later then, after the intros, i figured it out that actual game files (91GB) will be downloaded from here, it means download is not even started yet. In other say, i was actually downloaded the game's "real installer" from the Microsoft Store.
After i started the installation, it was firstly stucked at the "Checking For Updates" screen. I tried a few times more by closing and re-opening the application but no luck. Then i tried running the installer as administrator by right clicking on the Flight Simulator icon and select "Run as administrator".
Ok, this solved the problem and passed the "Checking For Updates" screen, but this time installer stucked at the loading screen like the picture above and blue progress bar was not moving forward. After a little research, i found that this might be caused by non-English characters in the Windows profile name. The installer downloads the install packages into the user profile folder under the C:\Users, but if the user (folder) name contains non-English letters, installer creates a new folder and renames it with the different characters corresponding to that non-English letters. Then, installer fails to continue installation probably because of this new folder's meaningless name which it created itself.
As my name is Kaan Çamur, i thought that this might be the reason of issue and i solved it by copying contents of the "Packages" folder into the correct profile folder like below and re-run the program as administrator again.
Error-2 : "Stopped Working" Error at Gameplay
After the 90GB of installation is completed, i run the game again "as administrator" and game was opened without problem. Although i already mastered on pilotting thanks to FSX, i wanted to begin with training section and no any problem occured. But when i try to do a free flight, the game always stopped working and threw me to desktop just before the start to flight (after the loading screen). I tried everything suggested on the web like improving-auto managing Virtual RAM (pagefile) size, reducing graphics, plugging-out peripheral devices and more but, no luck. Game was never opened at free flight mode and i couldn't fly even once. When i checked the error log in the Event Viewer, i saw that application returns a 0xc0000005 code and searched for a solution on the web but whatever i found did not solve this issue. When i retried to training gameplay again, game was stopped working here too after a few seconds of flying unlikely the my previous (first) try.
Reason of this problem is same; non-English characters in the Windows user folder. I solved this issue by creating a new Windows user called KaanCamur (no space, no special character) with the administrator role and run the game under this user. I did not faced any more error after this process.
As a result, game has serious bugs that make people struggle with them and needs to be fixed ASAP. Developers also must be aware of that, since they planned to release an update today or tomorrow. I hope they fix the errors reported in this article alongside other bugs and errors that users did not face yet.